O'Hare Taxi Terminal 5

Where a Pre-Booked Taxi Meets You at Terminal 5

Terminal 5 pre-arranged pickup is on the lower level, Vestibule 5D or 5E. This is the part most O'Hare pickup guides get wrong: the taxi stand at the curb front is for metered street-hail cabs. A pre-booked car is a livery vehicle, and the Chicago Department of Aviation only permits liveries to meet passengers at the designated pre-arranged area.

Terminal 5 pickups need more scheduling slack than any other terminal because passengers clear customs and immigration before reaching baggage claim. That wait is unpredictable and is not visible in the flight's landing time, so a ride booked against the scheduled arrival will almost always be early.

Terminal 5 Pickup, Step by Step

• 1. Land and collect your bags. Do not call from the gate — the driver cannot hold at the lane.
• 2. Call dispatch on (224) 333-2462. You will be given the vehicle description, plate number and the exact door to walk to.
• 3. Walk to the lower level, Vestibule 5D or 5E. Follow the signs for pre-arranged or livery pickup, not the taxi stand.
• 4. Allow 5 to 20 minutes. Livery vehicles wait in designated lots across from the terminals, so arrival time varies with airport traffic.

Do not call dispatch from the immigration hall. Clear customs, collect your bags, then call — the driver's permitted waiting time at the lane is short, and customs queues at Terminal 5 regularly run past an hour.

Published Fares from O'Hare Terminal 5

Your fare depends on your destination suburb, not on which terminal you arrive at. These are published sedan base fares:

Rates shown are published sedan base fares. Minivans, car seats, late-night service fees, holidays, tolls and exact pickup details are confirmed by dispatch before the ride is accepted. See all published rates.

Terminal 5 Taxi Questions