Booking Advice

What to Text Your Airport Taxi Driver

Most of what your driver needs is already covered when you book by phone, but a quick text on travel day can make the actual pickup smoother — especially if anything has changed since you booked, or if you're being picked up at the airport and need to confirm exactly where you're standing.

What's Actually Useful to Text Your Driver

For a Pickup at Home, a Hotel, or an Address

If your booking is a standard door-to-door pickup, a text is really only needed if something about the location isn't obvious from the address alone:

  • A gate code or buzzer number if the building is locked.
  • Which entrance to use if the building has more than one (front door vs. a side or garage entrance).
  • A landmark if the address is hard to spot from the street (unit number not visible, similar-looking houses nearby).
  • Any last-minute change to passenger count or luggage that wasn't part of the original booking.

For a Pickup at the Airport

This is where a text matters most, since your driver is tracking your flight rather than waiting at a fixed spot the whole time. Once you've landed, a short text with your flight number (if it wasn't already confirmed), which terminal or exit door you're at, and how many bags you're carrying helps the driver time their approach to the curb precisely instead of guessing.

Special Circumstances Worth Mentioning

If you have a stroller, wheelchair, oversized luggage, or a pet traveling with you, a heads-up text (or better, a mention when you first book) helps make sure the right vehicle and enough space is arranged ahead of time rather than being a surprise at pickup.

What You Don't Need to Text

You don't need to text just to confirm the driver is coming — that's already handled through the booking and flight tracking. Save the text for details that are new, unusual, or that only became clear once you actually landed or reached your pickup point.

Helpful tip: If plans change significantly — a different pickup address, a much earlier or later time — a phone call to (224) 333-2462 is more reliable than a text, since dispatch can confirm the change is received and adjust the driver's route immediately.

A well-timed text isn't required, but it's a simple way to make sure your driver has exactly what they need to find you quickly, especially in a busy terminal or an unfamiliar neighborhood.

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